Services

Records Review and Quality Control

Records Review and Quality Control - Marshall's Business Records

Records Review and Quality Control

In order to ensure accurate presentation, all records are subject to a stringent quality control process to meet and exceed client specifications. Upon receipt each set of records is initially reviewed by the case coordinator. The records and completed legal papers are then submitted to a case manager for approval before being forwarded to the production team.  During production the records are again quality-controlled page by page. At this time illegible records or otherwise inferior documents including records outside the scope of the request may be found and returned to case management for additional custodian coordination. Only when the records meet our high standards of quality control they are then bates labeled, copied and scanned. The produced documents and legal papers are once again quality controlled prior to delivery to ensure accuracy.